Care Management: When Family Caregivers Need Help

We have an amazing new service at Pathways—Care Management. This service provides a nurse or social worker to oversee the care of an older person when loved ones need help to manage the care or don’t live nearby.  It can also provide one-time assessment and care planning for families.   This is an all-encompassing, privately paid service.

Here are just some of the valuable services care managers provide:

• Scheduling and coordinating medical and dental appointments
• Transporting and accompanying clients to health care appointments
• Helping clients comply with medications and recommendations
• Arranging supportive services such as home care, bill paying, transportation, housekeeping, meal delivery or a handyman
• Overseeing caregivers and other providers
• Arranging for safety devices and medical equipment such as emergency response systems, grab bars, shower chairs and wheelchairs
• Providing crisis intervention and supportive counseling
• Long-term planning for appropriate housing options 

Pathways’ first care manager is social worker Stephne Lencioni, LCSW.  She is a long-time supporter of Pathways, often referring clients to us in her 25 years of care management with other organizations.  We are thrilled to have the experience and expertise of such a respected care manager launching this program for Pathways.

This article was originally published in Pathways Physician & Health Professional Bulletin - Issue 26.  To download this issue in PDF format, or past issues, visit our newsletter archives online at www.pathwayshealth.org/publications.