We have an amazing new service at Pathways—Care Management. This service provides a nurse or social worker to oversee the care of an older person when loved ones need help to manage the care or don’t live nearby. It can also provide one-time assessment and care planning for families. This is an all-encompassing, privately paid service.
Here are just some of the valuable services care managers provide:
- Scheduling and coordinating medical and dental appointments
- Transporting and accompanying clients to health care appointments
- Helping clients comply with medications and recommendations
- Arranging supportive services such as home care, bill paying, transportation, housekeeping, meal delivery or a handyman
- Overseeing caregivers and other providers
- Arranging for safety devices and medical equipment such as emergency response systems, grab bars, shower chairs and wheelchairs
- Providing crisis intervention and supportive counseling
- Long-term planning for appropriate housing options
Pathways’ first care manager is social worker Stephne Lencioni, LCSW. She is a long-time supporter of Pathways, often referring clients to us in her 25 years of care management with other organizations. We are thrilled to have the experience and expertise of such a respected care manager launching this program for Pathways.
This article was originally published in Pathways Physician & Health Professional Bulletin - Issue 26. To download this issue in PDF format, or past issues, visit our newsletter archives online at www.pathwayshealth.org/publications.