Monday, April 15, 2013

Care Management: When Family Caregivers Need Help

We have an amazing new service at Pathways—Care Management. This service provides a nurse or social worker to oversee the care of an older person when loved ones need help to manage the care or don’t live nearby.  It can also provide one-time assessment and care planning for families.   This is an all-encompassing, privately paid service.

Here are just some of the valuable services care managers provide:

  • Scheduling and coordinating medical and dental appointments
  • Transporting and accompanying clients to health care appointments
  • Helping clients comply with medications and recommendations
  • Arranging supportive services such as home care, bill paying, transportation, housekeeping, meal delivery or a handyman
  • Overseeing caregivers and other providers
  • Arranging for safety devices and medical equipment such as emergency response systems, grab bars, shower chairs and wheelchairs
  • Providing crisis intervention and supportive counseling
  • Long-term planning for appropriate housing options 

Pathways’ first care manager is social worker Stephne Lencioni, LCSW.  She is a long-time supporter of Pathways, often referring clients to us in her 25 years of care management with other organizations.  We are thrilled to have the experience and expertise of such a respected care manager launching this program for Pathways.

This article was originally published in Pathways Physician & Health Professional Bulletin - Issue 26.  To download this issue in PDF format, or past issues, visit our newsletter archives online at


  1. nice article thanks for sharing ...great for elderly...
    home care

  2. You people are doing great job. Very impressed to know about your Pathways—Care Management. Spread your helping hand more. Thanks.
    Healthcare Management